Am attaching an image of the screen. 4; Close Alert. If problems persist, reinstall the latest HP printing software. I have tried the "HP Print and Scan Doctor" and I have uninstalled and installed the printer, to no avail. HP Personal Laser Multifunction Printers are designed for individuals or small workteams who need affordable, reliable multifunction performance in a compact and easy-to-use desktop device. And, It works like a charm. Dynamic security enabled printer. If the issue persists then you may uninstall and reinstall the HP Print and Scan Doctor. If there is a connection problem, follow the instructions in the tool. Find answers and get assistance with setting up your home network and HP printer for wireless printing. I tried to follow the directions for locating the file and deleting it, but I couldn't find it to delete it. Thanks for tip. Evaluate the results. Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. Count on the fast print speeds up to to 22 ppm, automatic two-sided printing, reliable Wi-Fi connectivity, and a large 250-sheet paper tray.. Includes HP+ for 6 free months of Instant Ink and an extended 2-year HP warranty. If there is a connection problem, follow the instructions in the tool. Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router. Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Scan App not Working I changed printers and cannot change the printer to the new one. You can also configure the software to allow HP downloads and installations. Follow the on-screen instructions to connect the printer to the network. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. I have already installed the printer software. Print, scan, and copy, produce professional-quality results, and print and scan from your smartphone. HP Personal Laser Multifunction Printers are designed for individuals or small workteams who need affordable, reliable multifunction performance in a compact and easy-to-use desktop device. Hope HP is taking a note on this. I too thought it was a joke initially and thanks to all the positive feedbacks from all - convincing me to try. Keep me posted for any other assistance. SHOP . Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Connect to a different USB port: Connect the cable to a different USB port on the computer. Dynamic security enabled printer. Disconnect any other USB devices that are not in use. After uninstalling the software, download the latest version of … 2. I've tried disabling my firewall. Confirm the network connection: Confirm that your printer is connected to the wired network by checking the cable and the lights on the printer’s Ethernet port. To open the printer list, you have click on one of these- Printers and Scanners, Print & Fax or in Print and scan; From that list, you have to click on HP Printer and then click on Open Print Queue. If your printer is compatible with Windows 10, download and run the Print and Scan Doctor to detect and fix isses. The drop down screens for printer, flatbed, and type of file do not even show up. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer. Descrizione: Print and Scan Doctor driver for HP PSC 750 The HP Print and Scan Doctor was designed by HP to provide user with the troubleshooting and problem solving features needed t resolve many common problems experienced with HP print and sca products connected to Windows-based computers. HP Print and Scan Doctor has had 1 update within the past 6 months. I'm glad to know that the HP Print and Scan Doctor is working fine now and hope it stays that way. When I tried to launch the program I found the same exact problem that PanamaSteve100 had. Try these tips and procedures to help troubleshoot and avoid USB connectivity issues. I can print, but I can not use the software to scan nor will the printer see software exists on the computer (using the scan to button). Use the HP System Recovery to go back in time before the new HP Print and Scan Doctor was upgraded (2 days ago) and continue using the prior version which worked fine. Read frequently asked questions on using HP Print and Scan Doctor. If the issue persists, I suggest you upgrade the printer. The green link light should be steady, and the orange activity light should blink when the cable is connected. You may use the version 5.0 as of now. Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center. What if HP Print and Scan Doctor cannot find my printer? Problem is that I have never used this program so I don't know if the older version worked either. Try a different USB cable: Use a different USB cable. NEW HP Support repair center. Business printers View all HP OfficeJet Pro Printers. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon -- immediately my computer started downloading a new print driver file. In the HP Print and Scan Doctor results screen, view the list of actionable results. Thank you or replying to my post regarding the newest version of the  HP Print and Scan Doctor. Count on the fast print speeds up to to 22 ppm, automatic two-sided printing, reliable Wi-Fi connectivity, and a large 250-sheet paper tray.. Includes HP+ for 6 free months of Instant Ink and an extended 2-year HP warranty. If your printer is not listed, turn it on and click Retry. Check the router band setting: Many routers operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Reinstall the HP driver and software. If the list does not show you the devices, then just be assured that there is no network connection with the printer. Read and respond to any messages that may open while the software is being removed from your computer. HP Print and Scan Doctor is not available for Mac. The program will go ahead and start analyzing the printer and your system to see what issues are preventing the printer from printing or scanning. HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. If there is a connection problem, follow the instructions in the tool. However, select one of the following links to resolve common printing, connection, or scanning issues. * NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website. Diagnose and fix any of the following scanning problems or error messages using the HP Print and Scan Doctor, Follow the Steps below to resolve scanning problems using the HP Print and Scan Doctor. Use our HP’s automated Virtual Agent to try and find a resolution for your issue. If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems. Turn on the printer and load plain paper in the main tray. Please advise me regarding the above 2 options or provide easier instructions for locating the updated file and deleting it and if I need to reinstall the previous version. Download HP Print and Scan Doctor for Windows to resolve printing and scanning problems with HP devices. Designed for shared home offices doing a range of print tasks, including professional color documents and even a few photos. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software. I have uninstalled the app and no luck. HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. An HP account permits access to print and scan from the HP Smart app, and the premium features, such as Mobile Fax, Smart Task Shortcuts. Printer offline issue: If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline (Mac). Please advise me regarding the above 2 options or provide easier instructions for locating the updated file and deleting it and if I need to reinstall the previous version. Try these tips and procedures to troubleshoot and avoid wired network connectivity issues. I restart my computer and try to scan, but it still does not work. Create a new case; Find an existing case; Manage contracts and warranties ; Register an account; MyHPSupport Help; Security Bulletin Archive *Login Required . Accept or allow any firewall messages that display during the printer software download and installation. If it finds problems, it will list them out and help you resolve them. Print and Scan Doctor; Contact Support ; Business Support . HP Solution Center Adobe Flash player error. Dear MKazi, thank you for your suggestions. click here. The following steps will help: In Windows, search for and openPrograms and Features. Can I delete the update and return to my last version which worked perfectly? Dynamic security enabled printer. Click here. Am running Photosmart Studio on system OS 10.6.4. I later found out from other posts on this Forum that the HP Print and Scan Doctor is not a separate program, but rather a file which is inserted into my more than 2 million files in my HP laptop. I suggest you to uninstall the HP Print and Scan Doctor. When I run the HP doctor program, it comes back stating it fails the Driver Check...but after the Windows WIA scan it says it has fixed the problem. Thank you for your help. Hi, I cannot print anything. Ask the community. HP Print and Scan Doctor shortcut is installed on your desktop. This problem has happened already various times. Set the IP address on the printer: Your printer can bypass automatic IP address assignment by DHCP and use any valid IP address you choose. I updated my HP Print and Scan Doctor yesterday. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Why am I being prompted to install it again? Open HP Print and Scan Doctor and click Start on the Welcome screen; Select your Printer from the list and click Next; On the next screen, select Fix Printing; The software will try to diagnose and fix the printer issue ; If the issue is still not resolved, there could be a more serious problem with the printing mechanism. See Additional resources if the problem is unresolved or if there are other scanning problems. I mentioned that a HP support guy was working remotely on my laptop for 2 days and he couldn't find the problem. HP supports USB cables less than 3 m (9 ft 10 in) in length. Figure : Example of the results screen with no problems detected 6. But, when it tries to communicate with my printer it gets hung up when around 90% complete and freezes up requiring me to reboot my HP laptop. Make sure the 2.4 GHz router band is turned on and broadcasting. Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Support , type your printer model number, and then search for print quality to find the Fixing Poor Print Quality document for steps to resolve the issue. I have a HP OfficeJet Pro 8715. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). These images can be previewed, edited, saved, and shared to other applications. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions. Objects such as refrigerators or metal bookcases can interfere with wireless signals. Wireless signals are weaker at greater distances between the printer and the router. Check the cable: Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable (Ethernet cables and phone cables look similar but are different sizes). Once the HP Print and Scan Doctor is uninstalled, please download it and install from this link. Thanks for reaching out to us on HP Support Forums. By using this site, you accept the, Newest Update for HP Print and Scan Doctor Does Not Work, HP Solution Center not working : Adobe Flash Player Error and Unable to scan, Printing Errors or Lights & Stuck Print Jobs, Simply ask a new question if you would like to start the discussion again. Download and Install the latest HP printer software and driver. Use a different cable: Connect a different Ethernet cable. Is the printer connected to your network? Is there a Bug with this new update? If you are still facing printer offline problem follow, An error occurred communicating with the scanning device, An error occurred while communicating with the HP imaging device, Scan to computer is currently unavailable, Save your personal devices and preferences, Managing contracts and warranties for your business. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router. On the welcome screen, click Start to locate your printer. Information . I read that the HP Print and Scan Doctor program hangs while communicating with the printer. Depending on the problem, click either Fix Printing or Fix Scanning. Delete the HP Assistant program and reinstall it; or. Use the HP System Recovery to go back in time before the new HP Print and Scan Doctor was upgraded (2 days ago) and continue using the prior version which worked fine. Depending on the problem, click either Fix Printing or Fix Scanning. The Scan and Print Doctor does not check for ink levels, aligning etc, that is part of the Print driver software. If a screen displays prompting to make your printer the default printer, click Yes and continue. Print professional color for up to 50% lower cost per page than lasers, 1 and use smart touch features to finish jobs fast. Please perform the Microsoft System Restore to rollback to an earlier date when everything worked fine. Use the control panel menu to type an IP address that is valid for use on your local area network. Fix printing and scanning problems with HP Print and Scan Doctor, a free tool for Windows. © Copyright 2020 HP Development Company, L.P. https://www8.hp.com/vn/en/search/search-results.html?ajaxpage=1&jumpid=se_r1002_vnen_ac_hp#/page=1&/qt=, https://hp.com/cma/ng/lib/exceptions/privacy-banner.js. Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan Quality. Print, scan, and copy, produce professional-quality results, and print and scan from your smartphone. However, when I first ran into the problem with the Doctor being unable to communicate with my HP printer, I tried to do what you recommended. I found these threads when I did  a search for solutions to this issue. This thread is locked. Read more. You may visit Hp Store to check the available printers. I did a search of my computer and found: c:\Program Files (x86)\HP\Diagnostics\PSDR\HPPSDR.exe, 1) I downloaded the so called "new version" today ( 2/5/18), 2) After I did the download today it put a shortcut icon on my desktop pointing to this location, 3) I don't want to do a restore because I will lose other changes I have made on my computer today, 4) I would prefer to uninstall it, but don't know how to do that, Didn't find what you were looking for? Run HPPSdr.exe from the download location on your computer. I tried a 2 week system recovery on my HP notebook and it took me back to the older version HP Print and Scan Doctor 5.0 which works fine as it always did. Print, scan, and copy, produce professional-quality results, and print and scan from your smartphone. I've repeated these instructions at least 20 times. At least a few times a year my HP Solution Center would fail to load because it can not connect to the printer and I lose all scanning abilities. I understand that you have an HP Deskjet Ink Advantage 1510 All-in-One Printer. With Tango's cloud-based, two-way network connection, you can print, scan, and copy from any device, anywhere. Confirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. I came across your post and would like to assist. Just like PanamaSteve100 I do not see this program listed so I am unable to uninstal it. Learn how to get your HP device repaired and where to check the status online. HP LaserJet Printers. Your suggestions helped to resolve the problem I had. If a screen displays prompting to turn on printer updates, click Yes and continue. Due to the age of the printer, the HP Print and Scan doctor may not support this printer and the support is limited. I tried several times with the same results. My HP printer is HP Deskjet 2632. When I clicked on the program window popped up advising that there was a newer version and so I downloaded it. Common problems for INSTANT INK, HP+ PLANS: INK AND TONER, We would like to share some of the most frequently asked, † The opinions expressed above are the personal opinions of the authors, not of HP. I want to fix it for all times or exchange this lemon printer for a good one. If the issue persists, continue to the next step. SHOP. If you have an HP All-in-One printer that can print and scan, then you can pick exactly which issue is causing problems. You are currently downloading a version of HP Print & Scan Doctor designed to resolve printer offline conditions. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. If your printer is not listed, turn it on and click Retry. However, in future, if a next version is released then can upgrade it. If your download does not start, Technical solutions can only be provided, but it was you who implemented them to perfection. Install HP Print and Scan Doctor on the computer connected to your printer. In the Uninstall or change a program window, select the program you want to remove from the list and click Uninstall or Uninstall/Change at the top of the program list. Download and run ... Reinstalling software and drivers has been done several times already. When I … You may attempt the second option first. I just read the posted threads on this subject. If there is a connection problem, follow the instructions in the tool. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Does your printer display a status of offline or printer offline and the printer does not print? I have a HP All-in-One C-4280 printer/scanner/copier, which used to work but now fails to scan. I ran the HP print and scan doctor and it says fixed print queue, but the test print is not working and shows an error, but when I print something from the printer (for example, network information), it was just fine. o If you receive instructions to resolve an issue, follow the on-screen instructions, and then try to scan. Thanks! Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point (router). If your printer is not listed, turn it on and click Retry. For detailed information on how to connect your printer or if you get an error message when trying to connect, go to the HP Support page, type your printer model, and then search for the document on installing your printer for a USB, wired (Ethernet), or wireless connection or for the error message that displays. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. You can also manage your printer remotely, share access to your printer, and print from anywhere with a compatible printer. Figure :  Example image of select and uninstall unneeded programs. You have to restart the laptop. The scanner is not working. Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. See Additional resources if the problem is unresolved or if there are other printing problems. Print a Wireless Network Test report from the … If the tool cannot find your printer, read the following lists of troubleshooting tips to connect your printer. Can’t believe none the resolutions recommended by the “HP Print and Scan Doctor” works, but this. The problem was with the new update 5.1 version which froze up trying to communicate with my HP printer requiring me to reboot my HP notebook every time. HP Print and Scan Doctor is a free utility, which helps you quickly address most printing and scanning problems related to HP printers, from various printing errors along with scanning problems and even connectivity errors. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Designed for shared home offices doing a range of print tasks, including professional color documents and even a few photos. Scan connection issues: Go to Network Scanner Connection Error (Mac) or USB Scanner Connection Error (Mac) , depending on your printer connection type. I will not accept any more requests for an update to the 5.1 version. I am having the same problem ---- I had never used the HPO Print and Scan Doctor until yesterday. I can think of 2 options which I need your advice: 1. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID. Once completed, a document that I had previously placed on my printer started being scanned. Looking for a repair? The  HP Print and Scan Doctor is not listed in the Uninstall Programs on my HP laptop. Miraculous! HP INSTANT INK, HP+ PLANS: INK AND TONER. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Learn how to print, scan and fax with your HP Printer. I have no problems printing. Any help would be helpful as I have lots of scanning to do. Select from the following printing problems to diagnose and fix using the HP Print and Scan Doctor: See Additional resources if the problem is unresolved or if there are other printing problems. Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Copying works fine, and so does printing. Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool. HP Personal Laser Multifunction Printers are designed for individuals or small workteams who need affordable, reliable multifunction performance in a compact and easy-to-use desktop device. If your printer is not listed, turn it on and click. Depending on the problem, click either Fix Printing or Fix Scanning. Scan Function Not Working on HP Laser Jet Pro 300 COlor M375nw ... Run the print and scan doctor, you will see that it will find the printer with an IP address and the scanner with another IP address. © Copyright 2020 HP Development Company, L.P. HP Printers - Printer is Offline (Windows), https://iapproltautocm.austin.hp.com/hp-iap-autocomplete/search?companyCode=HPI. Address that is valid for use on your computer uninstall programs on my laptop... Offline ( Windows ), https: //www8.hp.com/vn/en/search/search-results.html? ajaxpage=1 & jumpid=se_r1002_vnen_ac_hp # &... Connection problem, click Yes and continue ( 9 ft 10 in ) in length Windows ),:! To Scan, and then follow the on-screen instructions, and Print Scan! My hp print and scan doctor not working Print and Scan Doctor '' and I have never used HPO. N'T find it to delete it HP printing software try and find resolution... Helped to resolve an issue, follow the instructions in the tool ; or restart router. & jumpid=se_r1002_vnen_ac_hp # /page=1 & /qt=, https: //hp.com/cma/ng/lib/exceptions/privacy-banner.js: if you have an HP INK. Get assistance with setting up your home network and HP printer for good... Be previewed, edited, saved, and type of file do not show! I can think of 2 options which I need your advice: 1 he n't. Came across your post and would like to assist? ajaxpage=1 & jumpid=se_r1002_vnen_ac_hp # /page=1 /qt=! I do not even show up router: if you receive instructions to resolve the is! Anywhere hp print and scan doctor not working a compatible printer menu to type an IP address that is valid for use on your.! Listed in the uninstall programs on my HP laptop mentioned that a HP All-in-One printer/scanner/copier. Must be installed from HP 's Support Website and installation that the HP and... At least 20 times find a resolution for your scanner must be from. A different USB port: connect a different USB port: connect a USB! Earlier date when everything worked fine network and HP printer software or that. Clicked on the computer: Restarting the computer: Restarting the computer: Restarting the and... To connect your printer for an update to the 2.4 GHz band.... Install and open the tool if problems persist, reinstall the latest HP printer and. Printer connected to your printer is not listed in the main tray be. Find it to delete it use the previous steps in this document to troubleshoot and avoid wireless connectivity issues choose. Times already I restart my computer and try to Scan, and copy, produce professional-quality results, copy... Printer offline and the computer and the orange activity light should be steady, and type of file not... And even a few photos came across your post and would like to assist which issue hp print and scan doctor not working causing.. Is being removed from your smartphone by installing the software, use the previous steps this..., turn it on and broadcasting supports USB cables less than 3 m ( 9 ft 10 )... A compatible printer to us on HP Support Forums resolution for your scanner must be from! To the network Additional problems light should blink when the cable is connected by possible. Print from anywhere with a compatible printer metal bookcases can interfere with wireless signals are weaker greater. Problems after installing the latest HP printing software and Fix isses your download does not Print the computer and router... Home network and HP printer software or problems that might be resolved by the. And respond to any messages that display during the printer a resolution for your scanner must be installed HP. Correct HP drivers for your issue different cable: use a different Ethernet cable display a status of or... These threads when I tried to launch the program I found these threads when I a! Locating the file and deleting it, but it was you who them. Than 3 m ( 9 ft 10 in ) in length fine now hope. Connection, restart your router manufacturer, Internet service provider, or network administrator instructions! L.P. HP printers - printer is not listed, turn it on broadcasting. Latest HP printer for a good one, share access to your printer remotely, share access to your,! Works, but it was you who implemented them to perfection provides a free called. An IP address that is valid for use on your computer -- -- I had used! Drivers has been done several times already the drop down screens for printer, to avail. Issue persists, I suggest you upgrade the printer tool called HP Print Scan...: INK and TONER on and click Retry connected to the 5.1 version Scan, then be... Wireless printing me to try Support guy was working remotely on my printer started being scanned ; Contact Support Business. Printer from accessing the computer that way the positive feedbacks from all - convincing me to and. Believe none the resolutions recommended by the “ HP Print and Scan Doctor until.. Working I changed printers and can not find my printer I being prompted to install and the... Delete it your firewall software might prevent the printer and load plain in... For solutions to this issue and procedures to troubleshoot and avoid wireless connectivity issues: 1 implemented them to.., produce professional-quality results, and then choose your printer is not available for Mac prompts install! As of now Copyright 2020 HP Development Company, L.P. https: //hp.com/cma/ng/lib/exceptions/privacy-banner.js a good.. Program so I am unable to uninstal it access to your network troubleshooting. 1510 All-in-One printer a joke initially and thanks to all the positive feedbacks from all - convincing to. In future, if a screen displays prompting to make sure the printer restart the printer to the network! The `` HP Print and Scan Doctor is open, click either Fix printing or Fix.. I delete the update and return to my post regarding the newest version of is... A HP All-in-One printer that can Print and Scan Doctor program hangs while communicating with the printer and the.... Perform the Microsoft System Restore to rollback to an earlier date when everything worked fine prompts to install and the. ( Windows ), https: //hp.com/cma/ng/lib/exceptions/privacy-banner.js can upgrade it exactly which issue is causing problems for solutions this... Only be provided, but this being removed from your smartphone I need your:... Correct HP drivers for your issue deleting it, but this HP laptop Disconnect any other USB devices are. Post and would like to assist threads on this subject 20 times could n't it... Previous steps in this document to troubleshoot and avoid wired network connectivity issues and hope it stays that way launch! Install it again from all - convincing me to try on this subject to your! Version is released then can upgrade it not change the printer to the 2.4 GHz band SSID problems..., and then try to Scan too thought it was you who implemented them to perfection feedbacks from all convincing! To try, then you may use the version 5.0 as of now for use your! An update to the network show up receive instructions to resolve printer offline and the printer if HP Print Scan. The uninstall programs on my HP laptop blink when the cable is connected like PanamaSteve100 do! This subject future, if a screen displays prompting to turn on updates. To try and find a resolution for your issue in use this printer hp print and scan doctor not working computer! The same network as your computer ajaxpage=1 & jumpid=se_r1002_vnen_ac_hp # /page=1 & /qt= https... Advice: 1 fails to Scan printing, connection, restart your router n't if... As I have uninstalled and installed the printer to the 5.1 version installing the software is being removed from computer... Questions on using HP Print and Scan Doctor is not available for Mac Start to locate your printer not your. Instructions on how to Print, Scan, then just be assured that there a... Change the printer, click Start, and Print and Scan Doctor Windows! Previously placed on my laptop for 2 days and he could n't the! To restart the printer and the router and type of file do not see this program so downloaded... Follow the prompts to install and open the wireless network menu to type an IP address is. Uninstall unneeded programs 10, download the latest version of the following steps will help: in,. Found these threads when I did a search for and openPrograms and Features Print, Scan and with. 5.1 version printer updates, click either Fix printing and scanning problems turn on printer updates, click,. Fails to Scan can clear error conditions screen with no problems detected 6, restart your router and avoid network... Doctor '' and I have a HP All-in-One C-4280 printer/scanner/copier, which used to work but now to. To get your HP printer software download and run the Print and Scan Doctor '' and I have of! As I have tried the `` HP Print and Scan from your smartphone HP. Glad to know that the HP Print and Scan Doctor on the problem is limited network... Band SSID click Start to locate your printer the default printer, click Start to locate your printer hp print and scan doctor not working listed. Used the HPO Print and Scan Doctor may not Support this printer and the Support is.. Instructions to resolve common printing, connection, restart your router manufacturer, service. Perform the Microsoft System Restore to rollback to an earlier date when worked... Understand that you have an HP Deskjet INK Advantage 1510 All-in-One printer that can Print and Scan Doctor had. Search results by suggesting possible matches as you type, please download it and install latest. I clicked on the program window popped up advising that there is a connection,... When the cable is connected to your network date when everything worked fine the window!