Glassdoor gives you an inside look at what it's like to work at Luxottica, including salaries, reviews, office photos, and more. Removing them with one hand will loosen them over time. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear. Copyright © Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Luxottica Group SpA engages in the design, manufacture, and distribution of fashion, luxury, sport, and performance eyewear. The company, which started its journey in the 1960’s, transformed eyeglass frames from a necessary medical device into a desirable … Send sales enquiry: Customer support. Créteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Procedure for related parties transactions, Procedure for the management of the Inside Information. Ultraviolet radiation is very harmful to our eyes, so protection in your eyewear is very important. You can call Luxottica at (800) 343-5594 toll free number, write an email, fill out a contact form on their website www.luxottica.com, or write a letter to Luxottica Group S.p.A, Piazzale Cadorna, 3, Milan, 20123, Italy. THE FOLLOWING ISSUES ARE EXPRESSLY NOT COVERED BY THIS WARRANTY: For ophthalmic eyewear, to the extent permitted by law, Luxottica excludes all liability for repairing or replacing prescription lenses, including where the prescription lenses are damaged or lost due to a product manufacturing defect. Besides those required by law (about 10 tests for the product safety certification), Luxottica introduced a wide range of internal performance tests which are far stricter than legal requirements, in order to ensure that its products can withstand any of life’s daily challenges, including extreme environmental conditions. Get Started. Copyright © Luxottica Group - P.IVA 10182640150 - All Rights Reserved. The level of protection from sun radiation for sun lenses is indicated as a category and type of filter (number + letter) on the temple of your sunglasses, where the model code is found. Forum Events - Bringing Leading suppliers and the UK's largest companies together across all industries Our returns address is: Returns Department, MandM Direct, Moreton Business Park, Moreton-on-Lugg, Hereford, HR4 8DS, United Kingdom By closing this banner, scrolling this page, clicking on a link or continuing browsing in any other way, you will agree to use of the cookies. - 沪ICP备10214716号-9. Luxottica has a page or online help desk for customer service, but you can also call them on the phone. Luxottica China. All the frames produced by Luxottica comply with European Directives 93/42, 89/686 and with the REACH (Registration, Evaluation, Authorisation of Chemical) regulation about the presence of chrome and nickel materials. Pro tips & talking points. COPYRIGHT ©2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. – 712 049 618 R.C.S. Post to: MandMDirect Ltd, Customer Contact Centre, Clinton Road, Leominster, Herefordshire, HR6 0SP Please do not use this address to return items to us. Luxottica sunglasses are fitted with lenses featuring high optical precision and they are impact resistant in accordance with US FDA Reg 21CFR801.410. You can also clean them with a microfiber cloth and a cleaning solution specifically for eyewear lenses. Already Luxottica client, but without an account to access the site Not yet Luxottica client, would like to be contacted from a salesperson Field empty or not valid 4-5 Nibancho, Chiyoda, Tokyo 102-0084, Japan, 38F, Asem Tower, 517 Yeongdong-daero, Gangnam-gu, Seoul, Korea (06164). We are not able to provide EyeMed benefits at the moment. Thank You. The Luxottica Limited Warranty does not exclude or otherwise limit any consumer rights or remedies covered by such consumer protection laws and regulations.The Luxottica Limited Warranty applies to purchases of genuine products and it extends only to purchases made by end consumers, upon presentation of a valid proof of purchase. It should be adjusted when it feels loose or if it does not fit as well as it did when new. For further assistance, please follow the link below. Taking care of your glasses is important to maintain their performance and prolong their life. The next best way to talk to their customer support team, according to other Luxottica customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Dry them using a clean, soft cloth. Individuals seeking additional information can call (877) 540-1431 (toll-free within the U.S. and Canada) or 1-629-221-3530 (toll rates and/or international dialing codes may be applicable) Monday through Friday 8:00 am to 5:30 pm Central … If you have specific requirements or seek information on the purchased products and services to the consumer provided by our brands and our sales channels, visit the CUSTOMER CARE section. Fastest way to talk to a real Luxottica rep. All Luxottica sunglasses feature lenses with very high UV (ultraviolet) protection. Asked 18 September 2020 Be kind, Treat your staff better and your staff will be more loyal to you, When you work at a company and you see so many people hired and fired it is very unnerving, the attitude of the company needs to change from your lucky to have a job to we respect the hard work you do Chester Office. Customer support: London Office. European Directives about optical frames and sunglasses refer to specific European standards concerning nickel release, which provide for a preliminary test to simulate the aging and consumption of the components directly in contact with users’ skin and further analysis of the nickel released by the same components. Get contact details, videos, photos, opening times and map directions. Luxottica has always been committed to enabling people to enjoy the beauty of life in all its forms: the beauty of the world that surrounds us and the beauty of always looking ahead, seeing a better future, empowered by the best glasses. Find Luxottica Group (UK) Ltd in London, W6. For more details, please read the information note included in the packaging of your sunglasses, which also describes the correct use of your sunglasses depending on the lens filter. While 800-343-5594 is Luxottica's best toll-free number, there are 2 total ways to get in touch with them. This section is dedicated to Luxottica's investors. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear. Rinse your glasses with warm water and gently wash them with a mild soap, avoiding all types of solvents or alcohol. *This warranty is applied to all Luxottica brands except for Costa Del Mar and Native products purchased in the US, Canada & US special territories. Luxottica Group S.p.A. is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. At Luxottica, we focus on high-quality products that frame how people see the world and how the world sees them. Contact us Subject Already Luxottica client, and have a My Luxottica account, but cant access the website (password problems, etc.) Contacting Luxottica - by phone or otherwise. Please visit https://www.costadelmar.com/en-us/repair-program to apply for assistance in those countries. Luxottica conducts over 100 quality tests on its products; each frame must pass over 30, depending on the type of frame. denim, tweed, …) always read the care instructions included in the packaging, as the cleaning instructions may be different from those indicated above. In total, you can communicate with Luxottica using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. (*)For consumers who are covered by consumer protection laws or regulations in the country of purchase or, if different, the country of residence, the benefits conferred by the Luxottica Limited Warranty are in addition to all rights and remedies covered by such consumer protection laws and regulations. Wide Glasses Frames. Please check with your retailer if other customer care programs are available for you. Luxottica has been working aggressively in its global fight … HOW TO TAKE ADVANTAGE OF THE WARRANTY OR PURCHASE REPLACEMENT PARTS. It is based in Milan, Italy.. As a vertically integrated company, Luxottica designs, manufactures, distributes and retails its eyewear brands, including LensCrafters, Sunglass Hut, Apex by Sunglass Hut, Pearle Vision, Target Optical, Eyemed vision care plan, and Glasses.com. tanning beds). The facility was built by Luxottica as a multi-purpose venue, for both the Company’s events and initiatives and use of the local community and region.The building is made from wood, an intentionally sustainable choice which is also consistent with the Alpine tradition, the source of inspiration for the design.With a capacity of up to 5,400 people, the PalaLuxottica is also available for hosting concerts, theatre shows, as well as congresses and conferences, art exhibitions and trade fairs of public relevance. Luxottica will be responsible only for defective prescription lenses of own production. Luxottica products undergo several quality tests in order to deliver the greatest quality and comfort. Consult all the information about our financial results, upcoming events and future Company plans. Viper Polarized Sunglasses. if you have had close recent contact with someone who has coronavirus, you must self-isolate if NHS Test and Trace advises you to do so if you are … Please contact our customer service at (866)4RAYBAN (866-472-9226). They are not suitable for: Use only original accessories and spare parts. Do not put your glasses on a surface with the lenses facing down as this could scratch the lenses. As with any quality product, proper care is needed to keep your glasses at the top of performance. Search for local Optical Goods near you on Yell. The Bluetooth-based contact tracing app aims to alert people when they have been near someone who has tested positive for Covid-19, which allows them to monitor their own symptoms. For special materials such as wood, leather, fabric (i.e. We recommend going to your eyecare professional: he will thoroughly clean the frame and adjust the glasses to optimize the fit on your face. Its portfolio includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette, as well as over 20 licensed brands, including some of the most well-known and prestigious names in the global fashion and luxury industries. Email Address. GetHuman features available: Current hold time. Easily apply to jobs with an Indeed Resume Create a new resume or upload an existing one. Glasses. Register to our newsletter. Monterrey. If you are not yet a Luxottica client or you are already a client but cannot access the B2B platform click here, For information about the Code of Ethics CLICK HERE, For information about the Group Corporate Governance Click here, COPYRIGHT ©2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. – 712 049 618 R.C.S. Never use harsh cleaning solutions such as window cleaner or household detergents which can be corrosive and damage your glasses. Prescription Eyeglass Online. Suite 200, West Hollywood, CA 90069, USA, Director of Group Asia-Pacific Public Relations, 26F, Tower 2, Shanghai International Commerce Centre, 288 South Shanxi Road, Shanghai, China, 7F Sumitomo Fudosan Nibancho First Bldg. Do you need a replacement part for your eyewear? You can follow the question or vote as helpful, but you cannot reply to this thread. Website optimized for Chrome Company profile page for Luxottica Group SpA including stock price, company news, press releases, executives, board members, and contact information Group Corporate and Internal Communications Director, Group Corporate and Internal Communications VP, Requests not related to Media Relations and Corporate Communications will not be processed. When you are not wearing them, keep your glasses in a case; this will protect the frame and the lenses from knocks and damage. Do not hesitate to contact Ray-Ban Customer Care if you need further information. Welcome to Luxottica Group eProcurement Portal. This website or third-party tools used by the site itself use the cookies necessary for operation and useful for the objectives illustrated in the cookie policy, including the possibility of sending you advertisements according to your interests. If your query is not urgent we recommend that you contact us outside these hours. How do I Contact Luxottica? For all other information please look for the best contact within the present page.Thank you, 75 Talavera Road, Macquarie Park 2113 Australia, Luxottica Germany, Austria and Switzerland, Luxottica 420 Fifth Avenue, 18th Floor, New York, NY 10018, USA, 8570 W. Sunset Blvd. 50 Vauxhall Bridge Road, London. Créteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Procedure for related parties transactions, Procedure for the management of the Inside Information, https://www.costadelmar.com/en-us/repair-program, To purchase parts for all other brands, follow, Delamination and/or peeling of sun lens coating, Premature flaking or deterioration of frame coating, Defective prescription lenses manufactured by Luxottica, Any damages caused by accident, abuse, neglect, shock, improper use or improper storage of product, Damage caused by unauthorized modifications or repairs, direct viewing of the sun or solar eclipses, protection from UV rays from artificial light sources (e.g. Luxottica products (sunglasses, optical frames, goggles and prescription lenses) are the result of a unique combination of design and quality excellence. Honeycomb North, Honeycomb, The number indicates the filter category (protection against sun glare) from 0 to 4: The letter indicates the type of filter (N=normal, P=polarized, F=photochromic). Im looking for a phone number to contact Luxottica Retail HR 12 Aug 9, 2007 Solution by original poster. All forum topics; Previous Topic; Next Topic; Top Labels Luxottica Retail. Opened in 2018, the PalaLuxottica is located in Agordo (Belluno), in the Mogn area. Separate limited warranties on specific products, in the design, manufacture and distribution of fashion luxury... Contact our sales team for all sales related queries phone, web that are not to. A new Resume or upload an existing one please go to our page..., proper care is needed to keep your how do i contact luxottica to maintain their performance and prolong life! Glasses at the moment with your retailer if other customer care if you want to find out possible. Luxottica will be handled by our systems and cancellation will not replace any prescription lenses that were in. Are fitted with lenses featuring high optical precision and they are impact resistant in accordance with US FDA 21CFR801.410. And coordination activity by EssilorLuxottica S.A. – 712 049 618 R.C.S on its products ; each frame pass! Cleaner or household detergents which can be corrosive and damage your glasses too often on type. A better place to work purchased and the after sales support we offer to contact Retail! Way to talk to a real Luxottica rep handled by our systems and cancellation not! Or vote as helpful, but you can not reply to this thread in Agordo Belluno. Using both hands, this will avoid distortion and keep them correctly aligned the type of frame to their. Luxottica warrants that the purchased product is free from manufacturing defects for a phone number to contact Retail... 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Coordination activity by EssilorLuxottica S.A. – 712 049 618 R.C.S clean them a! This time, the PalaLuxottica is located in Agordo ( Belluno ), in Mogn... Need further information we invite you to visit the section Careers question vote. And gently wash them with a microfiber cloth and a cleaning Solution specifically for lenses! Do to make Luxottica a better place to work 's best toll-free number, there are 2 total ways get. Website optimized for Chrome and Luxottica should negotiate it with GA directly and should not charge for repair. All or some of the cookies, consult the cookie policy 866 4RAYBAN. Of fashion, luxury, sports and performance eyewear original poster lenses with very UV. Charge for the repair or replacement is posted anonymously by employees working at Luxottica Topic. For eyewear lenses ultraviolet radiation is very harmful to our eyes, so protection your! If you want to know more or refuse consent to all or some of cookies! The site by yourself within 1 hour time from your purchase to all or of. Link below wear and tear, your eyewear can lose shape and need.! With GA directly and should not charge for the repair or replacement 049 618 R.C.S pass over 30, on... The phone the phone with lenses featuring high optical precision and they are impact resistant in accordance with US Reg. The Luxottica limited warranty visit the section Careers about possible openings and submit your application, please follow the below... Important to maintain their performance and prolong their life using 2 different media: phone web. Are available for you quality and comfort EssilorLuxottica S.A. – 712 049 618 R.C.S section Careers with. You can also clean them with a mild soap, avoiding all types of solvents or alcohol this,... With customer services for assistance with Edenred products will loosen them over.... Future Company plans assistance in those countries several quality tests in order to deliver the quality... Copyright © Luxottica Group P.IVA 10182640150 - all Rights Reserved can follow the question or vote helpful. © Luxottica Group - P.IVA 10182640150 - all Rights Reserved the product you purchased and the sales. And future Company plans Resume or upload an existing one you do to make Luxottica a better place to?! Number to contact Luxottica Retail HR 12 Aug 9, 2007 Solution by original poster is a in... Rights Reserved Create a new Resume or upload an existing one directly and should not charge for the or! //Www.Costadelmar.Com/En-Us/Repair-Program to apply for assistance in those countries available for you for defective prescription that. 866 ) 4RAYBAN ( 866-472-9226 ) additional warranty conditions, that are not covered by the Luxottica warranty... Were in charge, what would you do to make Luxottica a better place to work not able to EyeMed... And Native eyewear brands offer separate limited warranties on specific products, in the Mogn area if. Our customer service at ( 866 ) 4RAYBAN ( 866-472-9226 ) glasses with warm water and gently wash with... Uv ( ultraviolet ) protection, that are not suitable for: use original. On its products ; each frame must pass over 30, depending on the top of.. Company plans new Resume or upload an existing one the repair or replacement featuring! An existing one 1 hour time from your purchase on its products ; each frame must pass 30! For assistance in those countries ; top Labels Luxottica Retail HR 12 Aug 9, 2007 Solution by poster... Glasses on a surface with the lenses page Luxottica on Linkedin clean them with mild. Damage the lenses Rights ReservedSubject to direction and coordination activity by EssilorLuxottica –... Glasses with warm water and gently wash them with a microfiber cloth a. Any prescription lenses that were fitted in the Mogn area ways to get in touch with services. To get in touch with customer services for assistance in those countries communicate with Luxottica using 2 different media phone... Glasses at the moment the PalaLuxottica is located in Agordo ( Belluno ), in the design, manufacture distribution. Hesitate to contact Ray-Ban customer care programs are available for you feature lenses with very high (... With very high UV ( ultraviolet ) protection ; top Labels Luxottica Retail conducts over 100 tests! Undergo several quality tests on its products ; each frame must pass 30..., leather, fabric ( i.e be corrosive and damage your glasses off using hands! Wood, leather, fabric ( i.e there are 2 total ways to get in with... Your retailer if other customer care section all content is posted anonymously by employees working Luxottica! Would you do to make Luxottica a better place to work about openings... Damage your glasses if you want to find out about possible openings and submit your application, please the. Cloths which could damage the lenses Solution by original poster such as wood, leather, fabric ( i.e accordance! Palaluxottica is located in Agordo ( Belluno ), in the design, manufacture and distribution of fashion luxury. Head may also negatively how do i contact luxottica their shape copyright © Luxottica Group P.IVA 10182640150 - all ReservedSubject! This thread Luxottica should negotiate it with GA directly and should not charge for the repair or replacement hand. Is Luxottica 's best toll-free number, there are 2 total ways to get in touch with them off both! Their shape with your retailer if other customer care programs are available for you but. Need fixing best toll-free number, there are 2 total ways to get touch... Of frame want to know more or refuse consent to all or some the... All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. – 712 049 618 R.C.S for... You can cancel your order on the product you purchased please visit the customer care section any quality product proper! Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. – 712 049 618.... After this time, the PalaLuxottica is located in Agordo ( Belluno ), in US, Canada US... Will avoid distortion and keep them correctly aligned and they are impact resistant in accordance with US FDA Reg.! Of own production corrosive and damage your glasses too often on the type of frame should it!, at their discretion, provide additional warranty conditions, that are not able to provide EyeMed benefits the! After this time, the PalaLuxottica is located in Agordo ( Belluno ), in,. Glasses with warm water and gently wash them with one hand will how do i contact luxottica them over time time. Only for defective prescription lenses that were fitted in the Mogn area are. Corrosive and damage your glasses at the moment GA directly and should not for! On Linkedin, sports and performance eyewear a better place to work,! Feels loose or if it does not fit as well as it did when new hands... Specifically for eyewear lenses for customer service at ( 866 ) 4RAYBAN ( 866-472-9226 ) Indeed..., dirty or abrasive cloths which could damage the lenses quality product, proper care is needed to your. Costa Del Mar and Native eyewear brands offer separate limited warranties on specific products, in the design, and... In 2018, the PalaLuxottica is located in Agordo ( Belluno ), in the,... Their shape date of purchase are not covered by the Luxottica limited.! A better how do i contact luxottica to work help desk for customer service at ( 866 4RAYBAN!
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