There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. Anthony Savannah, 01/08/2019 by If this is the case, then this problem has probably happened to many people throughout the UK, and I would think that lot of people will just have gone out and bought a new TV, because it is often cheaper to do this than paying for a repair, if the repair turns out to be complex (but this repair was done in moments just via the engineer's menus, without needing to take the back off the TV). A. stephenbirdwell826 what exact model is your TV? On standard TV’s (non HDTV), you may have only 2 choices, TV or Video. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). paula.birri. the only thing i am able to do is unplug and replug and then the red light comes on and blinks then is solid. I have the same problem now. To better assist you, please answer this question. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. And see if the power light blinks at you. Hi do you know what buttons he pressed? Thereafter, to avoid having to repeat this every time you use the TV, just unplug it rather than turning it off by remote (- switching off by remote seems to trigger the problem that puts all picture and sound settings to zero one-by-one.). tipped it on its end, plugged it in and hit 1011000 on remote and the picture came back on after a few seconds. Then I sit back and wait for the next black out-can be minutes, hours or days. For example, if you are using a DVD player, try using Digital TV. TV Screen Is Black - Powers ON But No Picture - What To Check? Cant see shadows or anything when shine a torch on the screen. The only thing that works is the power LED and it is red? If it remains dark, unplug it and push the power button for about one minute, then plug it back in. gerrytlloyd Sounds like Element products are duds. If no go remove the back from TV and remove plugs/ cables reseat them to make sure all have good connection and try TV again. That eventually stopped and I got sound only. The device feeding the TV got configured to use an audio (speaker) mode the TV cannot handle or to send the audio to some other port but there are no speakers on that port. This is a fix the engineers use: Turn on the TV at the set. teboho daniel. 4 years for a TV is the pits. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tv then had came on. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. tyreshiajones323. 05/28/2019 by I have a Philips 65PPFL6601/F7 TV that the power comes on, but no picture no sound. Then, check if a picture appears on the TV screen. my Tv is 2 years in November just passed. 09/05/2020 by Audio cable connection 1. I cant afford a new tv either. It is possible that this is either a power board issue or a T-con board issue. on diagnosing a TV with this type of issue. Check all the wiring and unplug the wires and plug them back in to make sure they are properly seated. It needs to be replaced if you can find an exact replacement panel that is, as they are difficult to find. Power on the TV using the button on the TV control panel, do not use the remote control. Tv was on then went black just sound is all I got, 03/22/2019 by Try unplugging the TV and then plugging it back in. a message came up, Switching from standby mode. On p.23 it shows that the error code that you have, indicates that it could be either the LCD panel or the P board. gerrytlloyd, I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30, 12/02/2018 by Suzanne brosnan, I fixed it by unplugging everything. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. Connect the A/V device directly to the TV and not through the audio system using the video cable. I've called in numerous time and can usually (not always) have a refresh signal sent. I did the pull out the plug and hold the mute button..it worked. I have tried swapping out the hdmi cable and the input, but nothing changed. I had the same problem. Can some one let me know what I can do? Last month I got SKY Q (HDR box) and it was working fine up until last week. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. then visually check the boards for any obvious damage like domed or leaking capacitors. Then I replaced the part from https://tvpartscanada.com/en this website. After that, press the tv/av button on the top of the set to get your tuner back on screen. Ditto on problem. Was putting it on a wall mount I had picked it up n my hand was on the volume buttons power n channel buttons. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. He told me that TV engineers suspect software updates sent from the BBC to the BBC iPlayer in the TV cause of this problem. Repair information for the Panasonic Viera GT24 Series 46 inch 3D plasma television. Accessibility. © 2021 iFixit — Licensed under Creative Commons — Privacy — So after 15 hours I’ve tried switching it on and the light is flashing. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. My TV has sound but no picture. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. Any ideas? Look for the panel part number which is printed on the back of the panel and then search online using the part number to hopefully find suppliers. stephenbirdwell826 , First try unplugging TV for 20 min's and press and hold power button on TV for 10 sec's to reset and plug TV in and try. When I turn on SKY my amp and TV turn on as normal, but no picture. Any problems with the board? I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. If the problem persists: Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box. Black screen. Cristina Rimando, i have the same problem with my element tv, 03/30/2020 by Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. oldturkey03, 08/02/2018 by Try another channel. (On my LG TV, this is actually Home Menu -> Audio -> TV Speakers: Off, to turn off the TV's internal speakers. :(. Occasionally, when the TV is turned on, I get sound with no picture. This will help a bit with the diagnosis, as if an image is detected then you have a backlight problem whereas if there is nothing at all then it is more likely a power problem or mainboard problem. 01/30/2018 by (Black screen) The picture only appears breifly when I press the power button on the SKY controller. 09/27/2018 by Yes it took a long time to find that trick. Anthony lee Hirst. audio still works... and after the picture went out there were a few crackling noises... 42".... vizio purchased in 2014. a not so delightful fun sponge. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. After that, press the tv/av button on the top of the set to get your tuner back on screen. I don't have a remote I used my sky one with it but obviously as I have had to use another tv I registered my remote with that one :( I think it's a duff tv now, I reset it by the volume and on button, the green light disappears and nothing happens but must be doing somethi long with the light.going off! This worked for me! When I look through the vents at the back of the TV I can see no lights when the TV is turned on. Dusty Benedict, I have a Panasonic tv and I have sound but only a black screen, can anyone help, 05/08/2019 by Please advise. Just turning off the lights is not good enough to detect an image. At any time if you start getting light blink codes, use the 2nd link to diagnose the fault. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. Sometimes if I unplug it for 30 seconds, plug it back in and then turn it … Already replaced the power supply board as it showed bad by Ohms. Thank you, 01/31/2019 by Just to clarify, you have no sound and no picture? Was watching tv and screen went black sound stopped only sign of power is red light. tammiec4758, My TV turns on you hear the sound then it switches off what do I do please tell me, 11/03/2020 by The last time it had done this I unplugged tv and the cable box. © 2021 iFixit — Licensed under Creative Commons — Privacy — Other useful information would be model number. @egormxo verify that you have no image on all inputs. @vierasta, Try pressing the ‘i’ button on the remote’s number keypad . Waited 30mins then plugged them in. With the TV turned On, did you try shining a torch at an angle close to the screen to see if an image was there or not? i have same problem with my panasonic tv the thing is the light isworking good not blinking but nothing works on the screen, 03/11/2019 by 1. Turn on your source. I do follow directions really well though. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Some STB don't do the HDMI handshake well with some models of TV. See if that resets your TV. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. If not comfortable working on the TV, have a good local TV repairman have a look, diagnose and estimate repair. 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