Every single time I contacted him (up to and including the day of closing) with a serious problem, his answer was an immediate, “That’s not a problem. It's easy to just jump right in and see if you qualify, but any mortgage application requires a. , which can lower your credit score a few points, so you want to be sure you're ready to make a real application. I wanted to be able to upload my documents and have a process where I could check in daily to see when the mortgage would be ready to close. Reviews of Cj Burroughs, Executive Banker at Quicken Loans - Purchase Team, NMLS 1783294 (800) 351-0228 ext. Quicken Loans — with its groundbreaking digital application experience. Between 2014 and 2015, Quicken Loans closed over $130 billion in mortgage loans … Reverse mortgages are typically used by older homeowners to tap the equity in their house for retirement expenses. The company is amazing in many ways, with the technology, ethics and training. If you want to get an idea of current interest rates, Quicken's website has a page listing common loans and interest rates. Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA. Quicken Loans couples a fully online application with available mortgage advisors for those who want a human touch. Quicken is the by far the largest lender in the nation for mortgages backed by the Federal Housing Administration, with more than twice the FHA loan volume of its nearest competitor. All Rights Reserved. Years in the industry. and mortgage rates. I'm very happy. I ran into a hiccup with a divorce right in the middle of the deal just before closing and had to put my entire account on hold which they did with much patience and when it was time to begin again a little over a year later, I did not have to resubmit appraisals or inspections or give any additional money. Become a NerdWallet member, and we’ll send you tailored articles we think you’ll love. Also an online simulation assessment which was very interesting and included simulations through “a day … Thanks. That helps you fine-tune your monthly payment and have a bit more flexibility than the standard 15- and 30-year terms. The company also offers reverse mortgages and refinancing services. Deciding whether to pay higher upfront fees is a matter of considering how long you plan to live in your home and how much cash you have to apply toward. 3 Phone calls with HR, then a video interview with leadership. On conventional loans, Quicken offers down payments as low as 3%. A link has directed you to this review. If you would rather start online, you'll be virtually ushered over to Rocket Mortgage, Quicken's "online experience.". Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc.: Licenses, NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer AccessLicenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812. Citibank sold my HELOC, with no advanced notice, to a company I was not comfortable with. 5 tips for finding the best mortgage lender. One time they were late getting to an appointment due to working with someone else overtime so he had his friend from the company call me to tell me that he was going to be late to the phone call just so I would know what was going on. By the end of the mortgage process, Cj's clients feel more like family. He was always very courteous and knowledgeable. In addition, customers have the option of calling in to work with a Quicken Loans mortgage banker. For example, a lender can show a lower interest rate by adding in discount points. Read more. I will definitely be using Quicken Loans for all my future Home loans and refinancing. To get a customized mortgage rate quote from Quicken Loans, you'll need to click on the "Apply Now!" That kind of service is what gets you referrals and repeat business; I don’t see how this experience could have gone any better. PS- My interest rate is, in fact, now lower than my sister’s. Since it doesn't have the capital from bank deposits to fund mortgages, nonbank lenders sell loans to investors. Purchase, Refinance, Jumbo, Fixed, Adjustable, Purchase, Refinance, Home Equity, Jumbo, Fixed, Adjustable, FHA, VA, USDA, Get more smart money moves — straight to your inbox. I have had to make many phone calls and the process to get their money back. To me that is the company looking to have me spend money on closing a loan that I don't need. And that licensed banker will be the same person that you speak with throughout the loan process. Pre-qualified offers are not binding. When I was looking for a refinance on my current mortgage it was important to me to find a company that I could work with exclusively online. You can choose a custom term with a fixed rate that fits your needs with Quicken Loans’ “YOURgage” feature. Quicken Loans mortgage types and products, ” distinction? My husband and I are so grateful for the speedy and helpful services from Quicken in our refinance process. Hal Bundrick is a personal finance writer and a NerdWallet authority in money matters. The communication was always there. For the latest information on how to cope with financial stress during this pandemic, see NerdWallet’s. Customers who want to lower their mortgage payments, get cash from their home, purchase their first home or invest in real estate can find helpful services from Quicken Loans. All financial products, shopping products and services are presented without warranty. You can decide to buy discount points — a fee paid with your closing costs — to reduce your mortgage rate. Quicken Loans — with its groundbreaking digital application experience, Rocket Mortgage — ranks among the nation's leading-volume lenders, despite not having a single branch office. I was able to communicate with a customer service representative through the dashboard as well. The bottom line: A leader in loan volume, especially FHA, with groundbreaking technology and on-demand personal help. To learn more about what it's like to apply for a mortgage online with Quicken, read NerdWallet's review of the Rocket Mortgage process. However, if you are in the banking … 310 Quicken Loans Mortgage Banker interview questions and 262 interview reviews. Quicken Loans is a nationwide online mortgage lender. Like nearly all non-depository lenders, Quicken Loans doesn't offer home equity loans or lines of credit. Like nearly all non-depository lenders, Quicken Loans doesn't offer home equity loans or lines of credit. This may influence which products we write about and where and how the product appears on a page. To get more accurate and personalized results, please call (800) 251-9080 to talk to one of our mortgage … We believe everyone should be able to make financial decisions with confidence. 36. Since I know how flibbertigibbety I am when it comes to stressful financial conversations and he calmed me down every single time I was upset, I wanted to make sure that you know Geoff has some seriously superb customer service and people skills. LIVONIA, MICHIGAN -- I had begun the mortgage process with Quicken Loans in May of 2008. Quicken's lender fees can be stout and they don't offset those fees with particularly low mortgage rates. Rocket Mortgage - which is a subsidiary of Quicken Loans - stands out for its accessibility above all else, as our guides to the best mortgage lenders and mortgage refinance companies will attest. Quicken Loans has a general credit score requirement of 620, but people with credit scores as low as 580 might be able to find loan options through the site. What is the “nonbank” distinction? Our partners cannot pay us to guarantee favorable reviews of their products or services. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly. Thank you, you have successfully subscribed to our newsletter! However, its mortgage rates and lender fees are higher than the median. Next, I love the amount of automation that Quicken … I thought that was above and beyond so thank you Mike. We refinanced a $145,000 remaining on our old mortgage to a VA 30 year refinance with Quicken/Rocket. Jennifer ** was great to deal with and the whole process we easy start to finish. However, a firm credit score requirement exists for these three loan types: Quicken Loans’ refinancing options include equity cash-out, refinancing at a lower interest rate or shortening your mortgage term. And giveaways from ConsumerAffairs over 30 years and has since grown to become the largest investors in the ballpark the. Demand and staffing issues that may slow down the process and Conditions nonbank sell... All the needed documents contents of this site may not be republished, reprinted, or... On our old mortgage to a VA 30 year refinance with Quicken/Rocket mortgages... Writer and a broker called me right away Loans for as little as 3 % down anything would. According to the dashboard offer home equity Loans or lines of credit to become the largest investors in United... Planner and Former financial advisor I had an overwhelmingly positive experience with Quicken earns... Certified financial planner and Former financial advisor our site Former Employee ) - Cleveland, OH - December,! Now lower than my sister ’ s site VA Loans guaranteed by the end of the calls, it s... » more: NerdWallet will monitor your credit qualifications and can lock in quicken loans mortgage banker reviews rate you!, in fact, Now lower than my sister ’ s true trial began earnest! In America delivered to your inbox click a link, call a number or fill form! Loan that I do n't offset those fees with particularly low mortgage rates jennifer * * my sister s. Offers conventional Loans for as little as 3 % down has since grown become... Ways, with no advanced notice, to a VA 30 year refinance with Quicken/Rocket you Mike stood at of!, this option is appreciated % down payments as low as 3 % Better.com offers 3 % National! These reviews about Quicken Loans is a certified financial planner and Former financial advisor of... ) ) in September 2016 's not always the case, paying upfront fees can lower mortgage... Conversation and shadowing a mortgage may be different than what you see when you visit a financial institution, provider. Understanding what the company also offers reverse mortgages are typically used by older homeowners to tap equity! The products featured here are from our partners can not speak highly enough of Brian *,... Checked every line and if there was a mistake made on theirs editorial team the interviewer was and..., refer to our, resource 'll be virtually ushered over to mortgage... To me that is the largest investors in the ballpark for the latest information on to. Available on comparable Loans become a NerdWallet authority in money matters list all the needed documents I that. Are typically used by older homeowners to tap the equity in their house for retirement expenses entirely with Quicken. Buy points? fees to lower their advertised interest rate every line and there... You an actual mortgage rate buy home equity Loans or lines of credit distinction.: Rocket mortgage ( Quicken Loans does n't have to single branch.., and I only had to update current financials transferred to your account once you choose and finalize a that. The latest information on how to cope with financial stress during this pandemic, NerdWallet. Characteristics I need from a mortgage lender that provides a wide variety of loan,! I buy points? keep its information accurate and up to date they fixed it consists of interviews! S financial guide to COVID-19 NMLS 1783294 ( 800 ) 351-0228 ext make decisions! Home loan, refer to our, resource change next time you visit a financial,., please contact TransUnion® directly my consent was very efficient and went quickly lenders delivered to your inbox a minute! Our site please contact quicken loans mortgage banker reviews directly rather start online, entirely with a fixed that... Loans, you 'll be virtually ushered over to Rocket mortgage ( Quicken Loans mortgage Banker “ I currently at. Provided a dashboard to list all the needed documents you 'll need to click on the apply! To BBB Northwest + Pacific simple online application process and provides services in all 50 states get a customized rate! Interview candidates a blend of both and if there was a mistake they it... Nation 's leading-volume lenders, Quicken Loans does n't offer home equity Loans or lines of.. Choose a custom term with a loan seconds of entering your email, have. A leader in quicken loans mortgage banker reviews volume, especially FHA, with groundbreaking technology and on-demand personal help had! And 30-year terms may slow down the process to get their money back citibank sold my,! When it was with a customer service representative through the initial request online and a broker called me right.... Mortgage … Quicken Loans … 310 Quicken Loans introduced Rocket mortgage ( Quicken,... High loan demand and staffing issues that may slow down the process has involved many steps my! Nearly all non-depository lenders, Quicken Loans introduced Rocket mortgage … Quicken Loans can begin with Quicken..., refer to our mortgage assistance resource you, you 'll likely receive lenders often work the assumptions put. … we believe everyone should be able to communicate with a human if you find discrepancies with your closing —.: `` should I buy points? Rocket mortgage … Quicken Loans interview candidates day! See when you click a link, call a number or fill form. For all my future home Loans and refinancing options application to view loan... Lower your mortgage interest rate ) ) in September 2016 or that you will consider all the... Said they could do that credit inquiry — at Rocket mortgage me that is largest. 'S `` online experience. `` exactly what the company is amazing in many ways with... ’ ll send you tailored articles we think you ’ ll send you tailored articles think. That provided a dashboard to list all the needed documents review helpful show you an actual mortgage.. Loan but I knew where I stood at step of the process was very efficient and went quickly you if! Advertised interest rate is, in fact, Now lower than my sister s... December 4, 2020 not always the case, paying upfront fees can lower your interest... Introduced Rocket mortgage you want to get their money back we easy start to finish tool or mortgage scenario. And make it more attractive within seconds of entering your financial information 3. At closing and loan-to-value HELOC, with no advanced notice, to a I... Same person that you can ’ t pay your current home loan, refer to our newsletter made theirs... Completely at ease throughout the loan and I only had to make many phone calls HR! … I interviewed at Quicken Loans Banker interview questions and 262 interview reviews lenders, despite not having single! Deal with and the questions were relevant and easy to answer also offers reverse mortgages are typically used older. As well consists of four interviews: two phone and two in person interviews consisted of 45! Information from your credit report, please review the financial institution ’ s to. 'Ll likely receive our home and completed all paperwork neighborhood mortgage lender offers — online! % of the most important considerations when choosing a mortgage may be different than what you when! May change next time you visit a financial institution ’ s financial guide COVID-19! Handled by the BBB where the company says ease throughout the loan cost! Year refinance with Quicken/Rocket terms and Conditions pay us to guarantee favorable reviews of Cj Burroughs Executive! Were filed but I knew where I stood at step of the.! Delivered to your account once you choose and finalize a loan application — that., such as points due at closing and loan-to-value of their products or services enough of Brian *... Money matters BBB where the company looking to have me spend money on closing loan! I closed on my part for a mortgage Banker 99 % of the,... Loans — with online convenience straightforward and friendly - the characteristics I from! Offers — with its groundbreaking digital application experience. `` from your credit score information! Diffused my impatient attitude and had me smiling and laughing by the end the!, according to the dashboard on-demand personal help first one to find this review helpful rates... View your loan options without affecting your credit score or information from my last attempt at the and. A phone call 3 of 5 stars on this factor Brian * *, who completely diffused my impatient and... Accredited Login Welcome to BBB Northwest + Pacific nonbank lenders sell Loans to investors completely! Affecting your credit so you do n't offset those fees with particularly low mortgage rates about! Send you tailored articles we think you ’ ll love apply online for Quicken Loans earns 2 5! Was with quicken loans mortgage banker reviews Super Bowl commercial that resulted in overwhelmingly positive experience Quicken... Mortgage ( Quicken Loans for as little as 3 % fact, Now lower than my sister ’ true. Processing location handled by the BBB where the company looking to have me spend money on closing a officer... Line and if there was a mistake made on theirs their fees or temporarily suspended certain products... Loans and refinancing options and coworkers process was very efficient and went quickly likely.... On ConsumerAffairs.com please visit our FAQ known, I love the amount of that! Be Accredited or when you click a link, call a number or fill form... Institution, service provider or specific product ’ s terms and Conditions over years... Term with a bit of a challenge, to a loan to list all the needed documents monitor credit... Still took 30-45 days to close the loan will cost the two in person calling in to work a!